Could you join the TechVets team and support other service leavers in their resettlement journey as they explore the tech and cyber security industry?
We have created an online community of more than 3,170 members across 12 active regional hubs throughout the UK. This provides a safe community environment with like-minded tech-curious veterans to support them in transition/resettlement concerns, tech advice and support, learning and development as well as training collaboration, and local physical meetups to maintain their Military family. The community, growing at an average of c.100+ new members per month, offers to…
- De-bunk the resettlement and cyber/tech myths to improve decision making
- Provide pastoral support through a complex, challenging time
- Leverage expertise of those veterans who are experienced cyber practitioners
We're looking to fill two new roles:
Veterans Support Advisor
A position has become available within the RFEA Support Centre as a member of the TechVets Veterans Support Team based in Birmingham. We are looking for a Veterans Support Advisor is to deliver the RFEA Support Centre function. As a Veterans Support Advisor you will be hard-working, meticulous to detail and conscientious.
The ideal candidate will be a self-starter with a strong customer focus, excellent telephone manner and be capable of working within a large team and on their own initiative. Excellent communication skills, IT literacy, keyboard skills and interpersonal skills are essential.
Find out more and how to apply via: https://rfea.peoplehr.net/Pages/JobBoard/Opening.aspx?v=5a4e87ed-a8ae-4137-8509-25446b466fba
TechVets Community Lead
We are now seeking a motivated Community Lead, passionate about tech and the Military community, to join our small but growing TechVets team as we continue to deliver the UKs leading support for veterans and service leavers into information technology careers. This role is an exciting opportunity to be part of a dynamic disruptor reshaping the way our veterans and service leavers enter technical careers, and changing thousands of peoples lives for the better.
Is this role for you?
The online community is hosted on our Discord server but our community should be extended to the entire British Military community and for us to retain our community as the best throughout the word, we are seeking the right person to deliver the following:
Outreach to the Forces community
Conduct outreach activities to extend TechVets reach further and wider into the veteran and service leaver community and their families. This will help us to ensure that our services are accessible to many more that may benefit from enhanced digital skills or that may wish to pursue a pathway into an IT career and the benefits that can bring.
Support the development of the online community platform
The online Discord server is the home to our community and therefore it needs to provide an exceptional mechanism for support that our members deserve. The Community Lead will work with Director TechVets and the (volunteer) Discord Technical Support to enhance our community platform.
Coordinate & lead community engagement activities
Coordinate targeted activities within the community to improve the user experience, to enhance the interactive nature of our community forum, and to increase the levels of accessibility and engagement across the entire membership.
The Community Lead will collate the necessary data and provide regular reports to the TechVets Director. The Community Lead will be expected to verbally (virtually and / or physically) present results to TechVets Director as well as the RFEA Senior Management Team.
Find out more and how to apply: https://rfea.peoplehr.net/Pages/JobBoard/Opening.aspx?v=951f555d-c367-4c43-a812-fe785dea3833